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Frequently asked questions


How do I find a product?

You can find whatever product you want in two ways:
- In the product category column, select the category you want. Then you click on the product if you want to have some more info about it, otherwise you press the Add to Basket button below each product and it automatically enters the basket with your selections.
- From the Search button at the top center of the pages. Search by selecting any criterion you want or all.

What can I do if I do not find the product I'm looking for?

If you have not been able to find the product you want at the site, you can order it either online at or one of our sellers at (+30)2110122003.

What is a shopping cart?

It's just that basket and regular stores. You can use the Add to Cart button to place any product you are interested in to buy, and remove it with the Delete button. The fact that you have placed a product in the basket does not mean that you have purchased it. Here is a small process until it becomes yours. You have the ability to see what you have chosen and how much it costs each and all together.


How can I order;

Find the products you are interested in through the search engines or from the various thematic pages. Click on the 'Add to Cart' link next to the product you are interested in and this will fit into your 'shopping cart'.

Click on View Basket, and choose how to pay as well as how to send your order so you can complete it successfully.

Alternatively you can place your order by calling 211 012 2003, 09: 00-19: 00 or by fax at 211 012 2004, 24 hours a day.

Orders received on public holidays are served on the next business day.