tools | Automotive care products | home / garden

Warranty


All products are accompanied and guaranteed by their official agency in Greece and have a minimum of 1 year guarantee of Good Performance. Their service is performed by the service departments of the companies or by their authorized services throughout Greece.

It is the buyer's duty to follow the appropriate ways of operating and always have the product purchase receipt (invoice or cash register receipt).

Particularly :

Karcher tools are covered by:

              a. Consumer Products - Domestic & Garden Sector

           24 months warranty (for amateur or private use)

Consumer products purchased on an invoice refer to professional use and therefore have a 12-month warranty.

Respectively consumer products purchased with a proof of retailer refer to amateur use and have a corresponding 24-month warranty.

              b. Professional products

           12 months warranty

              c. Repairs

           6 months warranty from the start of the repair

           Condition for c. is that the repair has been carried out by a certified repairer.

Visit the link below for detailed instructions.

https://www.kaercher.com/gr/ypiresies/ypiresies/oroi-eggyisis.html 

DEWALT XR tools are covered by a one-year (1) warranty. If declared within four (4) weeks of purchase on the DEWALT site, they are covered for three (3) years.
          Visit http://www.dewalt.gr/3/ 

The new Stanley FatMax power tools are covered by a one-year (1) warranty. If declared within four (4) weeks of purchase on STANLEY's site, they are covered for three (3) years.
          Visit http://www.stanleyworks.gr/mystanley/ .

Krausmann tools are covered by a two (2) year warranty.
          Visit the following page for more information:

          http://www.krausmann.gr/quarantee/ .

Black & Decker tools are covered by a two (2) year warranty.
          Visit the following page for more information:

         http://service.blackanddecker.gr/gr/Products/ViewArticleBDK.aspx?ArticleID=WarrantyPolicy. 

All batteries are covered by a 6 month warranty.
For manufacturer's products: GRAPHITE, TOPEX, AEG, ALKO, NAKAYAMA, KUMATSUGEN, AWELCO, BORMANN, KAWASAKI, VERTO, MATRIX, BERTOLINI, visit the following link to officially register your product from our store its warranty.

https://www.nikolaoutools.com/guarantee_form.php 

 

The warranty does not exist if the following occur:

  • Normal wear and tear
  • Replacements normally worn during use.
  • Damage caused during transportation.
  • Faults caused by power failure, phase loss, voltage fluctuation, or voltage supply other than indicated.
  • Use not in accordance with the destination and machine specifications
  • Damage caused by incorrect use of the machine (not in accordance with its operating instructions).
  • Damage caused by the use of spare parts or accessories not manufactured by the manufacturer or damage resulting from repair carried out by unauthorized dealers of the Delegations.
  • Damage caused by an accident, fire, extreme weather events,
  • Damage caused by negligence or poor storage and maintenance of a machine
  • Damage caused by poor assembly of the machine
  • Damage resulting from incorrect or incorrect setting other than the operating instructions in the user manual.
  • Damage or malfunction resulting from improper cleaning of the machine from dust, oil, etc., as well as damage resulting from contact of the machine with chemical fluids or moisture damage, corrosion.

The cost of transporting the product (whether within or out of warranty) is entirely borne by the customer.

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